It hurts to hear bad stuff about ourselves. Did you ever think hearing it from client could actually make you money though? I am in full agreement with the author of the article below.

Before, I was one of those cats who would throw the baby out with the bath water, and dismiss criticism when it came from someone acting like a jerk, or someone who’s own questionable behavior didn’t seem to position them particularly well to dole out advice. But you know when I got smart and upped my tolerance for—well, actually, thirst for—criticism?
When I realized deep down that incorporating the lessons from people’s criticism made me money!

via Turn Criticism Into Money
Take the free advice that your clients are giving you and run with it to the bank so that you can help your new clients by learning from those who were honest enough to do you a favour.
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