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Chala update 2012

I hope this letter finds you well! 2011 was a really interesting and wonderful year for me.  As you may have already heard (probably from me!) I left my 20 year marketing career and 7 year beloved job at BIC and launched my coaching business full time last August and...

How to have the "ugly" performance conversation

Do you remember something called the ‘Bell Curve’ from your school days? When applied to work performance, it basically means that most people (68%) are in the middle and have average quality of work while 16% are high performers and naturally the other...