by chala | Nov 30, 2011 | Ezines, Leadership
Ever try to coach someone who didn’t trust you? How far did that get? How about when someone you didn’t trust tried to coach you? Felt awful right? As Stephen Covey says “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s...
by chala | Nov 1, 2011 | Leadership
Do you remember something called the ‘Bell Curve’ from your school days? When applied to work performance, it basically means that most people (68%) are in the middle and have average quality of work while 16% are high performers and naturally the other...
by chala | Nov 1, 2011 | Ezines, Leadership
In my world, YES. Within the context of being a “coach manager” (someone who not only allows others to come up with the solutions but actually facilitates others in creating the solution) you can actually do more harm than good if you ask a bad question. What’s a bad...
by chala | Oct 14, 2011 | Ezines, Leadership
When terrorist planes hit the twin towers on September 11, one man gained international attention and acclaim for his leadership. Struggling at a 36% in approval ratings for his rigid, dictatorial style of management, Rudy Giuliani was losing popularity fast prior to...
by chala | Oct 14, 2011 | Ezines
My client Gerry thinks he’s unappreciated at work. The truth of the matter is that his boss just isn’t very good at communicating his praises to him. Angela is calling a divorce lawyer this week–her husband won’t talk about their problems. John and Dave work in...
