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3 Tricks for Saying 'No'

3 Tricks for Saying 'No'

One of the loveliest, most capable clients I have heaved sobs of shame and dejection on our last call. For some time now, she had neglected her commitments to herself, her business and yes--to her coach, simply because she was incapable of saying 'no' to clients,...

How Original Are You?

How Original Are You?

What’s different about you? As a small business owner, you are the heart of that business. Your personality is the business’ personality.  Your unique quirks and special attributes makes you stand out from all other humans whether you want it to or not. The real...

10 Dumb Sales Tactics to Avoid

10 Dumb Sales Tactics to Avoid

When you're a small business owner trying to grow her business like me, you are selling 24/7 to everyone you meet all the time. At least it feels that way sometimes. So here are some really sound tips to avoid: 1. Answering Objections the Customer Hasn't Surfaced...