by Chala | Aug 19, 2026 | Marketing
You think you have loyalty. You think the deal is done and they’re in the bag. But here’s what you don’t know: 81% of B2B buyers are dissatisfied even after they’ve completed the entire buying process and signed with you. They’re not...
by Chala | Aug 5, 2026 | Marketing
Only 9% of Americans think AI does more good than harm, according to one research. According to another research by Gallup however, in China, 83% think it’s great. There, people are renting their faces to AI for soap operas, getting paid $15 to $700 per face....
by Chala | Jul 29, 2026 | Marketing
I was having coffee with two business development experts who were former corporate buyers at one of the largest banks in the world, and they told me a story I had to share with you. An elderberry juice maker kept approaching the bank to sell to them. Kept pitching....
by Chala | Jul 22, 2026 | Small business growth
You spend months and thousands of dollars getting that corporate meeting. Then you blow it by handing over control to the buyer. I listen to call recordings from my clients all the time. They get in the room, lose control immediately, and walk out with nothing. Just...
by Chala | Jul 8, 2026 | Uncategorised
I just got back from the WBENC conference and while I saw amazing success stories, I also witnessed a lot of preventable mistakes. These aren’t judgments – most of us have been there. But now that you know what not to do, please don’t do it. Here are...
