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The Authenticity Paradox: When Being Yourself Hurts Your Business

The Authenticity Paradox: When Being Yourself Hurts Your Business

by Chala | Oct 9, 2025 | Marketing

For years, I’ve preached authenticity in marketing. Be yourself! Show up as you are! Brené Brown’s research confirms people feel better when they’re true to themselves. But a new book by Columbia University psychology professor Tomas...
When Your Differentiator Is Losing You Money: A Strategic Fix

When Your Differentiator Is Losing You Money: A Strategic Fix

by Chala | Oct 2, 2025 | Marketing

After a whirlwind week of five speeches – from Capital One’s Envision Summit in Richmond to keynoting at Disney Boardwalk in Orlando – one question stuck with me. A printing company owner stood up in a room full of business owners and asked something...
B2B Buyer Psychology: Why 95% of Decisions Are Subconscious

B2B Buyer Psychology: Why 95% of Decisions Are Subconscious

by Chala | Sep 17, 2025 | Marketing, Small business growth

As I prepare for a packed week of conferences – from Capital One’s Envision Summit in Richmond to the Go for the Greens keynote in Orlando (yes, I bought golf attire!) – I’ve been diving deep into buyer psychology. Harvard professor Gerald...
How Not To Lose Trust and Sound Like AI in Your Marketing

How Not To Lose Trust and Sound Like AI in Your Marketing

by Chala | Sep 10, 2025 | Marketing

73% of marketers are using AI for content creation, but here’s the kicker – 46% of US adults say they’d stop buying from brands they suspect use AI-generated content. Now I know you DON’T want that for your marketing. Here are a few ideas on...
Controversial Opinion: Marketing Does Not Equate to Pitching

Controversial Opinion: Marketing Does Not Equate to Pitching

by Chala | Aug 25, 2025 | Marketing

The biggest mistake I see small businesses make is thinking that marketing means pitching. It couldn’t be farther from the truth. If you’re trying to constantly sell to B2B prospects, they’re going to run fast and far. Here’s why and where to...
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Recent Posts

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  • Stop Using Old Sales Tactics: How Millennials Are Changing B2B Buying

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