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How to Push Back on Client Burnout Without Losing the Account

How to Push Back on Client Burnout Without Losing the Account

by Chala | Oct 22, 2025 | Uncategorised

This week’s topic isn’t about marketing, but after 18 years in corporate managing people and being managed, plus 13 years helping clients with The Repositioning Expert, I tackle all sorts of business issues. A business owner I met in New York last week is...
Stop Using Old Sales Tactics: How Millennials Are Changing B2B Buying

Stop Using Old Sales Tactics: How Millennials Are Changing B2B Buying

by Chala | Oct 16, 2025 | Marketing

I’m writing fast today because I have a call in 10 minutes – but this stuff is too important not to share! As a 56-year-old who spent 18 years in corporate marketing, I know exactly how the old ways worked. I still see my clients using outdated sales...
The Authenticity Paradox: When Being Yourself Hurts Your Business

The Authenticity Paradox: When Being Yourself Hurts Your Business

by Chala | Oct 9, 2025 | Marketing

For years, I’ve preached authenticity in marketing. Be yourself! Show up as you are! Brené Brown’s research confirms people feel better when they’re true to themselves. But a new book by Columbia University psychology professor Tomas...
When Your Differentiator Is Losing You Money: A Strategic Fix

When Your Differentiator Is Losing You Money: A Strategic Fix

by Chala | Oct 2, 2025 | Marketing

After a whirlwind week of five speeches – from Capital One’s Envision Summit in Richmond to keynoting at Disney Boardwalk in Orlando – one question stuck with me. A printing company owner stood up in a room full of business owners and asked something...
B2B Buyer Psychology: Why 95% of Decisions Are Subconscious

B2B Buyer Psychology: Why 95% of Decisions Are Subconscious

by Chala | Sep 17, 2025 | Marketing, Small business growth

As I prepare for a packed week of conferences – from Capital One’s Envision Summit in Richmond to the Go for the Greens keynote in Orlando (yes, I bought golf attire!) – I’ve been diving deep into buyer psychology. Harvard professor Gerald...
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