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Is there such a thing as a “bad question”?

In my world, YES. Within the context of being a “coach manager” (someone who not only allows others to come up with the solutions but actually facilitates others in creating the solution) you can actually do more harm than good if you ask a bad question. What’s a bad...

Communicate or Dictate?

When terrorist planes hit the twin towers on September 11, one man gained international attention and acclaim for his leadership. Struggling at a 36% in approval ratings for his rigid, dictatorial style of management, Rudy Giuliani was losing popularity fast prior to...

Is Your Team Balanced?

Ying and Yang. Male and Female. Good and Bad. The whole world is made up of just the right amount of both. When that balance is lost, so are we. Some examples of balance gone awry are: Female infanticide due to China’s one child law has caused villages of single young...

The Good Boss

I’m old. I may not look or feel old-but I’ve got over a decade under my belt in a board room across two continents and these eyes have seen a lot of Good and Not So Good Bosses in action. I also have clients who are Amazing Bosses. I can tell, believe me. When you...

Make them weep!

You might be surprised to hear that I advise my clients to make their teams cry. As often as possible. That’s right, what I want for everyone is to actually experience what I have in giving the right kind of unexpected and well deserved acknowledgement to a member of...

When someone complained about me to my boss…

7 Steps to Resolving Conflict with a Team Member the Right Way I lead the wonderful dual life of business coach and full time corporate manager. As it turns out; this duality helps manage each respective side better. Here’s a story that demonstrates this perfectly. A...