by Chala | Sep 2, 2026 | Marketing, Small business growth
I’m about to go controversial again: I just got back from three events across Kentucky and California, running Executive Roundtables where business owners share their biggest obstacles to landing corporate clients. I’ve been doing these Roundtables for 10...
by Chala | Aug 19, 2026 | Marketing
You think you have loyalty. You think the deal is done and they’re in the bag. But here’s what you don’t know: 81% of B2B buyers are dissatisfied even after they’ve completed the entire buying process and signed with you. They’re not...
by Chala | Aug 5, 2026 | Marketing
Only 9% of Americans think AI does more good than harm, according to one research. According to another research by Gallup however, in China, 83% think it’s great. There, people are renting their faces to AI for soap operas, getting paid $15 to $700 per face....
by Chala | Jul 29, 2026 | Marketing
I was having coffee with two business development experts who were former corporate buyers at one of the largest banks in the world, and they told me a story I had to share with you. An elderberry juice maker kept approaching the bank to sell to them. Kept pitching....
by Chala | Jun 24, 2026 | Marketing
An Interview with Maritza Lizama and Pam Nieto from Captiva Branding CHALA: Welcome to Tuesday Tea Time. I’m here with Pam Nieto and Maritza Lizama from Captiva Branding. These are two of my hardest working clients and I’m so proud to bring them to you...
by Chala | Jun 10, 2026 | Marketing
Did you know that 73% percent of B2B buyers now start their vendor search by asking an AI chatbot for recommendations. I know because I do it too. Last week, I had to move my 85-year-old Mom from one retirement home to another in Ottawa. I had very limited time for...
