Buyers Are Liars

I knew this when I did consumer research for launching new products and the potato chip flavour loved by the majority bombed on the shelves and I know this as I look at the clients I help in their marketing messaging. What buyers say and what they do can be very very...

How Changing One Word Can Explode Your Sales

Just changing one word in your marketing can change your sales destiny. Here’s how: A 3 letter word Sandra had been trying for years in vain to sell her services as a systems expert. Once inside a company, she could immediately see the inefficiencies in their...

United Airlines Can't Reposition Crisis Through Marketing

If you haven’t heard about the United Airlines incident where an overbooked passenger was violently dragged off the plane then you must’ve been on a nice warm vacation somewhere without social media access (and I wish I were with you!). Both the business...

How Even A Milkshake Is a Solution

As a B2B messaging expert for mainly service based companies, I keep harping with clients about what pain point they are solving. The interesting thing is, that even a product is a solution to a pain point. The Milkshake That Soothes Clayton Christensen, Harvard...

What LinkedIn Wants You To Delete From Your Profile

As a messaging expert, one of my biggest pet peeves is that B2B businesses are all doing and saying the same things in their marketing. So much so, that Paul Cupcutt, a LinkedIn expert shared that there are 10 words that he is removing from client profiles. These 10...