Fear Of The Phone In Selling

Fear Of The Phone In Selling

When I started training my clients’ sales teams on the phone, I knew the avoidance was bad. Then I looked at the numbers. Sellers are scared: A 2018 study by ValueSelling Associates found that 48% of sales reps fear making cold calls. It’s generational: A...
Stop Throwing Bodies at Your Strategy Problem

Stop Throwing Bodies at Your Strategy Problem

Lately, I’ve had a lot of one-on-one conversations with business owners, and a theme keeps coming up. They know they’re not selling enough. Their fix? Outsource the strategy. Hire a sales rep, an ad agency, a door-opening firm, or an AI funnel, and let...
At What % Price Increase Will Your Customers Leave?

At What % Price Increase Will Your Customers Leave?

I just got back from a trip to Birmingham, Michigan, where I ran an Executive Roundtable with a great group of women in business, hosted alongside JP Morgan Chase, with participation from their clients and the chair of the local Women Presidents’ Organization....